Reg. Charity: 1184610
01782 961800
Need Support?

Need Support?

At Number 11, we accept both self-referrals and referrals from professionals. Once a referral is received, clients attend an initial assessment with our Support Manager, Amanda. This meeting helps us understand each person’s circumstances, challenges and goals, and determine whether Number 11 is the right service to meet their needs.

Self-referral

Refer Yourself

If you would like to refer yourself, please complete the form below. Amanda, our Client Support Manager, will give you a ring within 2–3 days.

Your details are sent securely to info@number11.org.uk.

Professional referral

Refer Someone

If you feel our service would be beneficial for someone you know or support, please complete the form below. Completed referrals are sent to referals@number11.org.uk.

Completed referrals are sent to referals@number11.org.uk.

Please note: Please note we do not support addiction, homelessness or crisis mental health, and clients will be asked to disclose any criminal convictions.

What to expect

What to expect on your first visit

A few common questions about coming to Number 11 for the first time.

Accessibility information

Accessibility Information

Please talk to our team about any adjustments you need — we are committed to doing all we can to help Number 11 be a safe and accessible space. We have step-free access and a disabled access toilet.

Visit Us

11 Chapel Lane, Burslem, ST6 2AB